Privacy Policy of Hotel INTELCOOP

Privacy Policy ofхотел ИНТЕЛКООП, гр. Пловдив, като част от дейността на „Интелект КООП” ЕООД

Mandatory information on the rights of individuals regarding the protection of personal data

Name:„Интелект КООП” ЕООД

EIK/BULSTAT: 160064204/ BG 160064204

Management address: 4000 Plovdiv, Konstantin Nunkov St. 13A

Phone: + 359 32 692 847

E-mail:reception@intelcoop.bg

Website:www.intelcoop. bg

 

Information about the competent supervisory body for personal data protection

Name: Commission for personal data protection

Headquarters and address of management: Sofia 1592, Prof. Blvd. Tsvetan Lazarov" No. 2

Phone: 02 915 3 518

E-mail: kzld@cpdp.bg

Web page:www.cpdp.bg

Definitions:

For the purposes of this privacy policy, we introduce a definition of the following terms:

"PLATFORM/ OUR PLATFORM" - The term refers to a virtual platform owned by the Company, which includes the following sites:

hatastic.info

  1. "WEBSITE/ OUR WEBSITE" - Website owned by "Intellect COOP" EOOD
  2. Scope and consent:

Please read this privacy policy carefully. It explains questions related to what data and personal information we collect on our platform - website and the purposes for which they are used. Before you provide us with personal data through our Website, you will be expressly asked to accept our Privacy Policy. By accepting our Privacy Policy, you agree that we collect and process your personal data, for the purposes and in the ways described below.

 

By visiting and using the site and platform of the INTELCOOP hotel, You declare that you have read, understood the content and agree to this Privacy Policy of "Intellect COOP" EOOD. In case you do not agree with this policy, please do not use the INTELCOOP Hotel platform.

 

You should be aware that we may amend and update this privacy policy from time to time. The top of this page mentions the date the document was last updated, which is its current version.

 

The practices described in this document are applicable only on our platforms, part of which and this website and we do not guarantee their application to other websites to which this site refers.

 

The provision of personal data is voluntary. In the event that you do not wish to provide us with your personal data, the same will not be able to be used for certain services offered on our platform. As a result, you will not be able to use the services provided by us.

  1. Grounds for processing personal data:


In connection with the legality of the processing of personal data, according to the General Regulation for the Protection of Personal Data (EU) 679/2016, from which the grounds on which Intellect COOP EOOD processes personal data derive are:

  • the processing is necessary for compliance with a legal obligation;
  • the processing is necessary for the performance of a contract;
  • on the basis of consent provided by the data subject;
  1. the processing is necessary for the purposes of legitimate interests of"Intelekt COOP" EOOD
  2. Information we collect:

"Intelekt COOP" EOOD obliges the data it receives and/or collects from you to be processed in accordance with the current legislation and the principles introduced by the General Regulation for the Protection of Personal Data (EU) 679/2016 and for the purposes specified in this policy.

We will process the following categories of personal data:

name;

  • email address;
  • gender;
  • telephone number;|| |275
  • дата на раждане;
  • information from inquiries;

information from reviews related to services provided by "Intellect COOP" EOOD or third parties resulting from an agreement between the User and " Intellect COOP EOOD;

other personal information when participating in games and/or contests;

The user and "Intellect COOP" EOOD;

other personal information when participation in games and/or contests;

 

In addition, we automatically receive and record browser information about:

  • IP address;
  • софтуерни и хардуерни характеристики;
  • pages of the website you access;
  • other system information;
  • If you have an account with Hotel INTELCOOP, we will process your personal data , provided in connection with the profile, such as:
  • profile number;
  • shopping history;

The data we collect from you may be processed by personnel who work for Intellect COOP EOOD.  Such staff may be engaged, among other things, in maintaining this website, fulfilling your order, processing your payment details or providing support services.

  1. How information is collected:
  • using our website - by means of cookies;
  • when you register, creating an account;
  • when you make an inquiry;
  • when you make a reservation (online or offline);
  • when you register to receive e-newsletters from us;
  • when you participate in a survey and/or survey;
  • when you participate in games, promotions and/or initiatives;
  • when you submit user content (reviews);
  • from third parties - people authorized to make a reservation for you;
  • from third parties - through the Intellect COOP EOOD profile on social media platforms such as Facebook, Twitter, Google+, LinkedIn, YouTube, or Instagram and/or use the same to register on our website.

 

  1. In this policy, the purposes and ways of processing your personal data are:
  • to provide our services;
  • to connect with our users;|| |347
  • за да отговорим на вашите запитвания;
  • to personalize content;
  • to improve our services;
  • to improve the effectiveness of our website;
  • for marketing purposes
  • for research and analysis;
  • other ways permitted or not prohibited by law.

You expressly you agree to the collection, use, processing and provision of your information and data, as provided for in this Privacy Policy, as well as to their provision for storage on servers that are rented or owned by Intellect COOP EOOD.

We store your data for a period not longer than that provided by law.

  1. Information about third parties - partners of the website

"Intelekt COOP" EOOD does not have to provide personal data to third parties except as listed herein.

OUR PLATFORM may contain links to or from third party websites, for example, third parties categorized as distributors, advertisers, service providers.| ||374

НАШАТА ПЛАТФОРМА може да съдържа връзки или да препращат към уебсайтове или други платформи на социални мрежи, като например Facebook, Google, Twitter, Instagram и др. В случай че последвате връзка към някой от тези уебсайтове, следва да имате предвид, че тези уебсайтове имат свои собствени политики на поверителност и, че „Интелект КООП” ЕООД не поема каквато и да било отговорност за политиките за поверителност, прилагани от тези трети страни.

For the proper functioning of our website and to constantly improve the quality of the products offered, we use the following programs and web solutions that could access your IP address and analyze your behavior while on our platforms, including this webpage without identifying you as an individual:

 

Google Analytics -https://privacy.google.com/businesses/compliance/ We use Google Analytics to collect statistical information about the users of our website. For example, the website from which you come to ours, the country you are in, your language, online behavior, the browser you use and others.

You can refuse the use of your data by Google Analytics, by the Google Analytics opt-out browser add-on, which you can download and install on your web browser or from here

 

Mailchimp – (https: //mailchimp.com/legal/privacy/ ). We share your information provided with your consent to third parties who send promotional emails on our behalf and at our expense. To stop receiving our promotional emails, you can unsubscribe from the newsletter in every promotional message you receive from us.

As well as various Wordspress plugins (for the needs ofwww. intelcoop.bg )

Google Webmaster tools -https://www.google.com/webmasters/

Hotjar heatmap - https://www.hotjar.com/privacy/gdpr-compliance

Facebook - https://www.facebook.com/business/gdpr

Twitter, Google plus, Instagram, Remarketing, Google Adwords Conversion, Facebook Custom Audience. 

If you do not agree to these terms, you will not be able to use our site to its full potential and should not use it in the future.

  1. Policy on the use of cookies/cookies

Cookies are small text files that the website can use by saving them to your device. The purpose of cookies is to "remember" your device and to be able to recognize it on subsequent visits to the website, thus the website will be adapted to the user's preferences. Cookies are all files that collect and store such information.

For more information visit:http://www.allaboutcookies.org/cookies/what-information-in- cookie.html

What are cookies used for?

Cookies are used for various purposes. "Intellect COOP" EOOD relies on them in order to better select the content of the site, according to your interests, to monitor the traffic of the website, to function more efficiently, etc.

  • Larger part of the cookies are used solely for the purpose of understanding how Users reach the website or what their approximate location is. However, there are also cookies that store personal information, such as remembering names and passwords.

The cookies used on this website are listed below:

  • Necessary - required to use the site. Without these cookies, some services and/or functionalities will not be able to be used.
  • Operational - needed to collect information about how visitors use a website. All information collected by these cookies is aggregated and therefore anonymous. It is used to improve the site.
  • Functional - necessary for the ability to track the choices the user makes on the site. In this way, you are offered a more accurate, adequate and personalized site experience. The information collected by these cookies can be anonymized and your activity on other websites cannot be tracked.
  • Targeting - needed to display ads more relevant to you and your interests and to limit the cases in which you see a given advertisement, as well as to measure the effectiveness of advertising campaigns.

If you are a registered user, the information collected through these cookies can be combined with your personal data.

If you would like to learn more about opting out of behavioral advertising, visitwww.networkadvertising.org/managing/opt_out.asp.

Cookies can be disabled via:

  1. In relation to the General Data Protection Regulation (EU) 679/2016, your rights are:| ||472

Право на информираност:

At any time, you can receive information about data identifying "Intellect COOP" EOOD in connection with the personal data provided by you, as well as about:

  • the intention of "Intellect COOP" EOOD to transfer your data to third parties;
  • the period of storage of your data;
  • the existence of automated decision-making;
  • информация относно правата, които имате, включително правото на жалба до Надзорния орган – Комисия за защита на личните днни.

Right of access to your own personal data:

At any time you have right to request information about whether your personal data is stored. You can contact "Intellect COOP" EOOD at the contacts provided in this policy.

Right of Portability: 
Intellect COOP EOOD processes your personal data, based on your consent, you have the right to receive a copy of your data in a structured, widely used and machine-readable format. You have the right to request the transfer of your data to another personal data controller where possible. All these rights are limited only to the personal data you have provided to us. 

Right to rectification:
You have the right to request the correction of your personal data if it is inaccurate, as well as the completion of your personal data.

Right to erasure:
You have the right to request the deletion of all your personal data stored by Intellect COOP EOOD at any time, except in the following situations:
*you are currently in the process of communicating with the Customer Service department
*you have made a purchase
*if you have made a purchase, we will retain your personal data in connection with certain laws requiring it.
Right to object to processing based on legitimate interest:
In the event of an objection by you, "Intellect KOOP" EOOD is obliged to terminate the processing, unless it proves that there are legal grounds for the processing that take precedence over the interests, rights and freedoms of a data subject, or for the establishment, exercise or protection of legal consequences.
Right to object to direct marketing:
You have the right to object to receiving marketing communications, including profiling and analysis for direct marketing purposes. In case of objection in relation to the previous sentence, the processing of your personal data will be terminated. 

You can exercise your right to opt out of direct marketing in the following ways:
* by following the instructions in any message sent for marketing purposes;
* by editing the settings in your profile;

Obligations of Intellect COOP EOOD and measures taken regarding the storage of your personal data:
 

  • data processing is based on all the principles defining the appearance of the General Regulation for the Protection of Personal Data (EU) 679/2016;
  • "Intelekt KOOP" EOOD assists in exercising the rights of the data subjects in the ways specified in this policy;
  • "Intelekt KOOP" EOOD manages the risk of personal data protection in accordance with the General Regulation on the Protection of Personal Data (EU) 679/2016.

 

Right to submit a complaint to a supervisory authority:

If you believe that we are processing your personal data in an incorrect way, you can contact us. You also have the right to file a complaint with the CPLD in the contacts above.

  1. Transfer of personal data to third countries:

In case we transfer your data to third countries, this carried out only according to the terms of the General Regulation on the Protection of Personal Data (EU) 679/2016. For countries that the European Commission has decided provide an adequate level of data protection, the transfer can take place without the need for further authorization.

In the event of no decision on an adequate level of protection for the transfer of data to a third country, we will transfer data after you have been informed of the possible risks associated with the transfer, due to the lack of a decision on the adequate level of protection and of appropriate guarantees for the relevant third party and you have expressly consented to this, or when this is required as a result of the fulfillment of terms of a contract between the data subject and Hotel INTELCOOP, or the transfer is necessary for the conclusion or performance of a contract concluded in the interest of the data subject the data between Hotel INTELCOOP and another natural or legal person.